Welcome to the Tencia on-line learning portal brought to you by Arrow Research Corporation in collaboration with eLearning People Pty Ltd. Through this portal you have access to the Tencia Fast Track Curriculum - this curriculum had been developed to assist in the transition from ArrowSQL and Tencia, identifying the primary differences between these applications.
Users have the opportunity to try a demo course free of charge 'Getting to Know Tencia,' and purchase selected Tencia Fast Track Course modules.
Login or Register to view and buy courses online by following these four simple steps:
Step 1: For new users, select Register now and complete the New User Registration form to receive a Username and Password to access the Tencia online learning catalogue. For existing users, enter your log-in details and press the Login button to gain access.
Step 2: Make a selection from the Tencia Catalog.
Step 3: Order Tencia courses online. Login details to access your selected Tencia courses will then be emailed to you.
Step 4: Login and access your selected Tencia courses.
New Releases
Getting to Know Tencia - Free of Charge
Demonstrates elements of a typical e-learning course, all courses are based on the Watch-Try-Do, principle of learning. The Getting to know Tencia introduction presentation, aims to provide an insight into a variety of elements which create the Tencia user experience. The consistency in the overall design of the user interface, combined with the inherent role tailoring functionality, ensures a personalised user experience more closely aligned with your business tasks. This presentation also provides an insight into the architecture that underpins the Tencia platform and available tools including the Tencia report designer.
Working with Tencia
This course highlights the main differences in the general navigation and operation of programs and procedures between ArrowSQL and Tencia, it is not module specific. This includes database changes such as, new fields and changes to "key" field sizes, new functionality or features available via additional programs or new system parameters and alterations to data entry, processing and printing procedures. The content provides an overview on Tencia data entry types (maintenance, inquiries, processes and reports) and a Tencia navigation overview. In summary the content includes: The elements of the Tencia workspace are explored, including toolbar icons, and dockable panels. The customisation of inquiries screens, including adding\deleting columns, creating inquiry filters to streamline data searches. Looking at the inquiry tabs, information panel and hot print options. Activating user defined fields. Exploring Tencia masterfile notes and images. Introducing the Tencia processing steps. Introducing the Tencia Process and Report inbox. Getting familiar with Tencia printing options.
Tencia Debtors Module
This course highlights the fundamental differences between the Debtors module in ArrowSQL and Tencia. Taking this course will assist in gaining a comprehensive understanding on the new feature available within the Tencia debtor module and ensure you maximise the benefits on migrating to Tencia. In summary the content includes: Changes and additions to the Debtor module database fields , Tencia Debtor module menu alterations, Debtor module system parameters, Debtor inquiry enhancements, Tencia, printing, faxing and emailing new features, Document prefix codes, used to determine output formats for stationery documents, Debtor sales code changes and commission rates Debtor process routine additions, process automatic transfers for debtors with pay by method of direct debit, credit card or transfers.
Tencia Stock Module
This course highlights the fundamental differences between the Stock module in ArrowSQL and Tencia. Taking this course will assist in gaining a comprehensive understanding on the new feature available within the Tencia stock module and ensure you maximize the benefits on migrating to Tencia. In summary the content includes: Changes and additions to the stock module database fields, Stock Access codes, supplier, customer and pack stock codes, New Tencia Stock module programs, maintain stock sub categories, stock transfers, standing transfers, Gain an understanding on Tencia stock intransit tracking, Tencia Stock system parameters, Tencia Stock code searching, Tencia Stock special pricing new feature, including from and to dates. Tencia Stock process routine changes with a focus on stocktake, Tencia Stock module General Ledger integration.